WEBSITE PRIVACY POLICY
Eric Kohner and Company, LLC (EKCOsystem)
Last Updated: October 27, 2026
Eric Kohner and Company, LLC (“EKCOsystem,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website, www.ekcosystem.com, contact us, schedule an appointment, or otherwise interact with us through our website.
1. Information We Collect
We collect information that you voluntarily provide and certain technical information generated when you use our website.
Information You Provide
When you contact us, complete a website form, or schedule an appointment, we may collect:
Name
Email address
Telephone number
Organization or professional affiliation
Appointment and scheduling preferences
Information you choose to include in your message or inquiry
Information submitted through our website contact forms is directed to team@ekcosystem.com so that we can respond to your inquiry.
Information Collected Automatically
When you visit our website, Squarespace and other services used on the website may collect certain technical information, including:
IP address
Browser type and operating system
Device information
Pages visited and website activity
Date and time of visits
Referring websites
Approximate geographic location based on technical information
This information helps us maintain the website, understand how visitors use it, and improve its functionality.
2. How We Use Your Information
We may use personal information to:
Respond to inquiries and requests for information
Schedule consultations, coaching sessions, and other appointments
Communicate with prospective and existing clients
Provide coaching, facilitation, leadership development, and related professional services
Administer client relationships and fulfill contractual obligations
Coordinate invoicing and payment processing
Maintain and improve our website
Protect the security and functionality of our systems
Comply with applicable legal requirements
We do not currently operate a regular marketing newsletter through our website.
3. Website Forms and Communications
When you submit a contact form, the information you provide is sent to team@ekcosystem.com.
We use this information to respond to your message, provide requested information, or follow up regarding potential services.
Submitting a website form does not automatically subscribe you to marketing communications.
We may communicate with you by email regarding your inquiry, appointments, or an existing professional relationship.
4. Third-Party Services
We use certain third-party services to operate our website and support business activities.
Squarespace
Our website is hosted by Squarespace, which provides website hosting, functionality, contact forms, and built-in website analytics.
Squarespace may process technical information about website visitors in accordance with its own privacy practices.
Calendly
We use Calendly to schedule appointments and consultations.
When you schedule an appointment, Calendly may collect your name, email address, scheduling preferences, and other information requested during the booking process.
Information submitted through Calendly is also subject to Calendly's privacy practices.
Buzzsprout
Our homepage includes an embedded podcast player provided by Buzzsprout.
When you interact with the podcast player, Buzzsprout may collect technical or usage information, including information associated with podcast playback, in accordance with its own privacy practices.
Payment Processing
EKCOsystem accepts payments by credit card, ACH, and bank transfer, including through Stripe where applicable.
These providers maintain their own privacy and security practices.
Our website does not currently provide customer accounts, shopping carts, or direct online purchasing.
Other Business Service Providers
We may use additional service providers for communications, administration, recordkeeping, and other legitimate business operations. These providers may process information as necessary to perform services on our behalf.
5. Cookies and Website Analytics
Our website uses Squarespace's built-in analytics and may use cookies and similar technologies to support website functionality and understand website activity.
These technologies may help us:
Maintain website functionality and security
Understand website traffic and visitor activity
Identify commonly visited pages
Improve the website experience
Third-party services embedded in or linked from our website may use their own cookies or similar technologies.
Our website provides a cookie consent banner that allows visitors to accept, decline, or manage optional cookies. Non-essential cookies are restricted unless the visitor provides consent, subject to the behavior of any independently operated third-party services.
You can also manage cookies through your browser settings. Disabling certain cookies may affect website functionality.
6. How We Share Information
EKCOsystem does not sell personal information.
We may share personal information when reasonably necessary:
With service providers supporting our website and business operations
To facilitate scheduling, communications, or payment processing
To provide services requested by clients
To comply with applicable laws, court orders, or lawful government requests
To protect the rights, property, or safety of EKCOsystem, our clients, or others
In connection with a merger, reorganization, or transfer of business assets, where legally permitted
We do not disclose personal information to third parties for their independent marketing purposes as part of our current business practices.
7. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected.
This may include responding to inquiries, maintaining client relationships, administering services, fulfilling contractual obligations, and meeting applicable legal or recordkeeping requirements.
Retention periods may vary depending on the type of information and the circumstances in which it was collected.
When information is no longer reasonably necessary, we take appropriate steps to delete or otherwise dispose of it, subject to applicable legal and business requirements.
8. Data Security
We take reasonable measures to protect personal information against unauthorized access, disclosure, alteration, or loss.
We also rely on third-party providers that maintain their own security practices.
No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
If a security incident occurs, we will assess and respond to it in accordance with applicable legal requirements.
9. Your Privacy Rights and Choices
Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information, including the right to:
Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of certain personal information
Object to or request restrictions on certain uses of personal information
Request a copy of certain information in a portable format
Withdraw consent where processing is based on consent
Submit a complaint to an applicable privacy authority
These rights are subject to applicable laws and exceptions.
To submit a privacy-related request, contact us at team@ekcosystem.com.
We may need to verify your identity before responding to certain requests.
California Residents
EKCOsystem does not sell personal information or disclose personal information to third parties for their independent direct marketing purposes.
California residents may contact us at team@ekcosystem.com with questions about our privacy practices or to submit requests regarding their personal information. We will review and respond to requests in accordance with applicable California law.
10. International Visitors
EKCOsystem works with clients in the United States and internationally.
If you access our website or provide personal information from outside the United States, your information may be processed in the United States or other countries where our service providers operate.
Privacy laws and protections may differ depending on your location.
Where applicable, we will handle personal information in accordance with relevant legal requirements.
11. Children's Privacy
Our website is intended for adults and professional audiences and is not directed toward children.
We do not knowingly collect personal information from children under the age of 13 through our website.
If we become aware that such information has been collected, we will take appropriate steps to address it.
If you believe a child has submitted personal information through our website, please contact team@ekcosystem.com.
12. External Websites and Resources
Our website may contain links to third-party websites, podcasts, scheduling platforms, or other resources.
These services may have privacy practices that differ from ours.
We are not responsible for the privacy practices or content of independently operated third-party websites.
We encourage visitors to review the privacy policies of third-party services they choose to use.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our website, business practices, services, or applicable legal requirements.
Updates will be posted on this page with a revised “Last Updated” date.
Where required by law, we will provide additional notice of material changes.
14. Contact Information
If you have questions about this Privacy Policy or how your personal information is handled, please contact:
Eric Kohner and Company, LLC (EKCOsystem)
Email: team@ekcosystem.com
Website: www.ekcosystem.com